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Project Management
in Small Business

How to Deliver Successful, Profitable Projects On Time
with Your Small Business Clients

By Dana J Goulston, PMP
& Karl W. Palachuk

Paperback   |   E-Book   |  Kindle | Coming Soon to Audio Book


  • 296 Pages + 20 pages of forms
  • Includes all sample Project Binder forms
  • Publisher: Great Little Book Publishing


OR join the Small Biz Thoughts Community and get it for free!

Bring your business into the 2020s

Small Business project management is simply not as complicated as project management in the enterprise. But small business projects have the same challenges as enterprise projects: They need to achieve their goals effectively, on time, and within budget. They also face the same primary challenge – staying inside the scope of the project!

This great little book provides a simple process project planning and management process that is easy to learn and easy to teach to your employees, fellow technicians, and sub-contractors.

You’ll learn to track any project, explain all the stages to clients and employees, and verify that everything is completed on time and under budget. The authors show you a great technique for making sure that scope creep is a thing of the past!

Make every project a successful and profitable project!

This book jumps right into a down-and-dirty, get-it-done process for creating and implementing projects that work. The primary audience is the technical consultant.

But this process, with very little fine-tuning, should work for just about any SMB project.

We show you how to:

  • Meet all the project goals
  • Maintain excellent communication with the client
  • Manage expectations
  • Stay profitable
  • Avoid scope creep!


Hear from Karl & Dana


Project Management in Small Business

How to Deliver Successful, Profitable Projects On Time
with Your Small Business Clients

  1. Introduction to the Book
  2. Professional Project Management Perspective
  3. Project Management for SMB Consultants

  4. Project Management Knowledge Areas
  5. Project Management Phases and Tasks

   6. Introducing the Project Binder
   7. “Running” a Project with the Binder Process

   8. Quoting the Project Correctly
   9. Running Your Project in a PSA
   10. Bring it All Together

   11. Sample Project – Moving Web Site from In-House
To Hosted Server
   12. Sample Project – Switch to a New ISP
   13. Sample Project – Move Email from In-House to
Hosted Exchange

  • Appendix A: The Binder Forms
  • Appendix B: Definitions and Acronyms
  • Appendix C: Resources 
  • Other Resources from Small Biz Thoughts 

   27. Cloud Readiness Checklist 
   28. Robocopy Samples
   29. Client Onboarding Samples
   30. New User Welcome Page   
   31. Monthly Maintenance for Cloud Services 
   32. Cloud Documentation Sample
   33. Removing Clients from Cloud Services

About the Authors

Karl W. Palachuk

Karl W. Palachuk is the author of many books, including Managed Services in a Month, The Managed Services Operations Manual, Service Agreements for SMB Consultants, and the Network Documentation Workbook.

Palachuk is the author of one of the most popular blogs on manages services and standard operating procedures for I.T. Consultants. He is one of the pioneers of the managed service business model.

Palachuk has built and sold two successful managed service (and cloud service) businesses in Sacramento, CA. He has sold and implemented tens of millions of dollars worth of cloud services. In this book he teaches you exactly how he did it.

Dana J. Goulston

Dana J Goulston, PMP was a project core-team member of the PMBOK® Guide, 3rd edition, and was co-lead of the Chapters 1 and 2 team. He wrote the majority of the sections related to the subject of PMO, as well as the glossary entries. 

As of this writing, Dana is also a member of PMI’s Consensus Committee, which approves the release of PMI standards, new or revised. Dana has been doing Project Management since the 80’s and has been a PMP since 2002.

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